Terms of Service
These Terms of Service (“Terms”) govern your use of the Riverfront Moving & Storage website, quote request forms, communications, and related services. By using our website or submitting a request, you agree to these Terms.
1. Company Information
Riverfront Moving & Storage provides moving-related services, including local moving, packing help, loading and unloading, full-service moving support, commercial moving support, last-minute moving assistance, and related moving planning services.
2. Website Use
You agree to use this website only for lawful purposes. You agree not to misuse the website, submit false information, interfere with website functionality, or attempt to gain unauthorized access to any system connected to the website.
3. Age Requirement
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use this website, submit a quote request, opt in to communications, or request services from Riverfront Moving & Storage.
By using our website or submitting a request, you represent and confirm that you meet this age requirement.
4. Quote Requests
Submitting a quote request does not guarantee service availability, final pricing, or a confirmed booking.
Moving estimates may depend on details such as move size, distance, timing, access conditions, packing needs, labor requirements, special handling needs, and other factors. Final pricing and availability may be confirmed after Riverfront Moving & Storage reviews your request and communicates with you directly.
5. Service Availability
Services may vary based on location, schedule, crew availability, move details, and other operational factors. Riverfront Moving & Storage reserves the right to accept, decline, reschedule, or modify service availability when necessary.
6. Customer Responsibilities
You are responsible for providing accurate information when requesting a quote or scheduling service. This may include move date, addresses, item details, access conditions, packing needs, stairs, elevators, parking limitations, and any special requirements.
Failure to provide accurate information may affect pricing, timing, service availability, or the ability to complete the move as planned.
7. SMS Messaging Program
Riverfront Moving & Storage operates an SMS messaging program to send appointment reminders, booking confirmations, moving quote follow-ups, service notifications, customer support messages, and promotional offers to opted-in subscribers.
By providing your phone number and opting in, you consent to receive text messages from Riverfront Moving & Storage at the phone number provided.
Message frequency may vary. Message and data rates may apply.
8. SMS Opt-Out Instructions
You can cancel SMS service at any time. Simply text STOP to the number that messaged you.
After you send STOP, we may send one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
9. SMS Rejoin Instructions
To re-subscribe, text START to the number that previously messaged you or submit a new opt-in request through our website form.
10. SMS Help Instructions
If you need help at any time, text HELP to the number that messaged you.
You may also contact Riverfront Moving & Storage directly:
Phone: 215-986-7586
Email: [email protected]
11. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
12. Message and Data Rates
Message and data rates may apply for messages sent to you and messages you send to us. Message frequency varies.
For questions about your text message plan or data plan, please contact your wireless provider.
13. Privacy
Your use of our website and communications is also governed by our Privacy Policy.
For privacy information, please visit: Privacy Policy
14. No Emergency Service
Riverfront Moving & Storage communications, including website forms and SMS messages, are not intended for emergency situations. If you have an urgent moving need, calling directly is recommended.
15. Limitation of Liability
To the fullest extent permitted by law, Riverfront Moving & Storage is not responsible for indirect, incidental, consequential, or punitive damages arising from your use of the website, quote forms, communications, or delays in communication.
Nothing in these Terms limits liability where prohibited by law.
16. Changes to These Terms
Riverfront Moving & Storage may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
17. Contact Us
If you have questions about these Terms, please contact us: