Privacy Policy
Riverfront Moving & Storage (“Riverfront Moving & Storage,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, quote forms, phone calls, text communications, and related services.
1. Information We Collect
When you request a moving quote, contact us, call us, or submit a form on our website, we may collect information such as:
- Name
- Phone number
- Email address
- Moving date or requested service date
- Pickup and destination details
- Type of moving service requested
- Packing, storage, or special handling needs
- Any additional information you choose to provide
We may also collect basic website usage information, such as pages visited, browser type, device type, and general interaction data, to help improve our website and services.
2. How We Use Your Information
We use the information you provide to:
- Respond to your quote request
- Contact you about your moving needs
- Provide moving estimates, planning support, and service information
- Schedule or confirm appointments
- Send service-related reminders or follow-ups
- Provide customer support
- Improve our website, advertising, and customer experience
- Comply with legal, regulatory, and business obligations
3. SMS and Text Message Communications
If you provide your phone number and opt in to receive text messages, Riverfront Moving & Storage may send you SMS or MMS communications related to moving quotes, appointment reminders, booking confirmations, service updates, follow-up communications, and promotional offers.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. You may reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, form, or electronic communication method can be guaranteed to be 100% secure. You submit information at your own discretion.
5. Service Providers
We may use trusted service providers to help operate our website, manage customer communications, process form submissions, support scheduling, provide advertising analytics, or deliver business services.
These providers are only permitted to use information as needed to perform services on our behalf.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
6. We Do Not Sell Personal Information
Riverfront Moving & Storage does not sell your personal information.
We do not sell, rent, or disclose mobile information for third-party or affiliate marketing or promotional purposes.
7. Cookies and Website Tracking
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, and measure advertising performance.
You may adjust your browser settings to refuse cookies, but some website features may not function properly.
8. Your Choices
You may request to update, correct, or delete your personal information by contacting us using the information below.
For SMS messages, you may opt out at any time by replying STOP. For help, reply HELP or contact us directly.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us: